What feature does Braze offer for user messaging across multiple channels?

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Braze provides multi-channel messaging capabilities through its Canvas feature, which allows marketers to engage users over various channels such as push notifications, in-app messages, email, and more, all within a single campaign workflow. This integration enhances the user experience by enabling consistent and targeted messaging across different platforms.

Using Canvas, marketers can create a cohesive strategy that adjusts messaging based on user behavior and preferences, ensuring that the right message reaches the right audience at the right time. This is particularly useful for crafting personalized user journeys that drive engagement and conversion.

The other options do not encompass the comprehensive nature of Braze's capabilities in this area. For example, automated reporting and single-channel messaging do not capture the essence of multi-channel engagement that Canvas offers, nor does focusing solely on SMS marketing reflect the broader messaging strategy facilitated by Braze.

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